Privacy Policy

1. Introduction

MaxDwell is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Personal information means information or an opinion about an individual who is identified or reasonably identifiable.

2. Personal Information We Collect

We may collect:

Name
Address
Email address
Phone number
Date of birth or age
Occupation
Any information you provide when using our website or services

Sensitive information is only collected where required by law or with your consent.

3. How We Collect Information

We collect information through:

Website usage
Email, phone and written communication
Customer enquiries
Surveys and feedback
Contracts and promotions

We may also collect information from third parties with your consent or where authorised by law.

4. Cookies and Analytics

We use cookies to improve website performance and understand user behaviour. You can disable cookies via your browser settings.

5. Use Of Disclosure

We collect and use personal information to:

provide services
respond to enquiries
manage business operations
conduct marketing and promotions
comply with legal obligations

6. Disclosure to Third Parties

We may disclose information to:

employees and contractors
service providers
business partners
related entities
overseas recipients (Singapore, Philippines, Ukraine, Portugal)

7. Direct Marketing

We may send marketing communications. You may opt out at any time via unsubscribe links or by contacting us.

8. Access and Correction

You may request access to or correction of your personal information. We will respond within a reasonable timeframe.

9. Data Security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access.

10. Complaints

Complaints may be directed to our Privacy Officer. Unresolved complaints may be referred to the Office of the Australian Information Commissioner (OAIC).

11. Contact Details

Privacy Officer
2/65 Carawa Rd
Cromer NSW 2099
Email: property@maxdwell.com.au

12. Policy Updates

This policy may be updated from time to time. The latest version will be published on our website.